At IPJ London,
our mission is...

Richie brings over 18 years of experience in both the furniture industry and the luxury sector, making him uniquely positioned to deliver personalised, high- quality designs. His career journey began with a successful tenure at a high-end car manufacturer, which sparked his interest in the world of design and manufacturing. Seizing the opportunity to transition, Richie entered the office furniture sector, where he quickly became an expert in creating functional and aesthetically pleasing environments.

While working for a major office furniture manufacturer, Richie honed his skills on large corporate projects, working closely with clients and building valuable relationships with key industry figures. One of these relationships was with Steve Randall, with whom he collaborated on numerous successful projects. Their combined expertise and dedication to excellence led to the creation of many beautiful and innovative designs.

Richie’s decision to join forces with Steve was a natural progression, starting IPJ London in 2024, bringing a fresh perspective and unique skills to their team. His ability to work closely with clients, paired with his keen eye for detail and style, has made him an invaluable asset to their work. His approach to design is focused not only on style but also on functionality, creating spaces that are as practical as they are visually striking.

Celebrating 10 years at IPJ London in 2024, Richie remains passionate about his work and looks forward to another exciting decade of innovation and collaboration. His drive to continually evolve and push the boundaries of design ensures that his journey in the industry will remain impactful for years to come.

Steve has been working in the furniture industry for over 25 years. He began his career working for a manufacturer and has been on the dealer/consultant side of the fence since. Steve and Richie set up IPJ London in 2013. Outside of the furniture industry, Steve has a passion for sports – most notably golf, Brighton & Hove Albion and his new love, padel: “I urge you to give it a try…you will become addicted, like me.”

Returning to the furniture industry after a short hiatus, Lee was a installation supervisor in a previous life and now takes up the role of project manager for IPJ. From the order placement stage, he makes sure that the correct product arrives exactly where you need it, on time. Lee is the friendly point of contact on site and manages the on-site team to ensure a smooth installation with a cheeky smile.

Zoe has worked as a designer for IPJ since 2020, space planning projects and creating full design packages tailored to each clients individual tastes. Working closely with the client team as well as architects and designers, she specifies products using her extensive furniture knowledge. Zoe has been working in the furniture industry for more than 11 years. She brings a wealth of experience in workplace, healthcare, residential and educational projects. Zoe’s special skill is being able to identify any piece of furniture.

Leah joined IPJ in 2022, bringing with her a wealth of furniture industry experience. Leah’s account manager role sees her working closely with architects & designers as well as direct with end users to deliver large scale projects. She plans networking and social events to help with IPJ’s business development and makes IPJ’s social media content look pretty.

Jo joined IPJ in early 2017 and is an integral part of the team behind the scenes. Her role covers the accountancy side of IPJ. Jo works with the sales team to create project invoices and forms close relationships with our suppliers; whether setting up new accounts or handling the whole teams accounting questions. Jo could be considered the most important member of the IPJ team as she’s the person who keeps on top of the payments from month to month.

Emma started with IPJ in 2024 coming with a very experienced background in the furniture industry. Her role at IPJ is to work closely with the account manager on order placement and order checking on delivery and installation. Emma is skilled in the practice of delivering large scale projects. She is a perfectionist and is great at keeping us all in check.

Lauren joined IPJ in 2024, she is another essential member of the accounts team with excellent communication and interpersonal skills to effectively manage product invoices on a day to day basis. Lauren makes being organised look so easy and we are really grateful to have her onboard.

Connor, a recent economics graduate, and eager to begin his professional journey, bringing with him a solid foundation in financial markets, data analysis, and organisational behaviour. His academic background has equipped him with strong critical thinking skills, as well as a comprehensive understanding of economic principles and business structures.

Throughout his studies, Connor has developed a range of valuable skills, including proficiency in Excel and effective communication, which he is excited to apply in real- world projects. Additionally, his experience balancing work and studies to support himself has further strengthened his ability to engage with a diverse range of consumers in fast-paced environments, enhancing his problem-solving and adaptability skills.

Connor’s people skills led him to cross paths with IPJ London, where he quickly proved himself to be a potential member of the team. And after joining the company in October as an Operations Coordinator, IPJ London identified him as someone with immense potential, recognising his ability to contribute effectively to their projects and team dynamics.

Outside of his professional pursuits, Connor is an avid traveller who loves meeting new people and experiencing different cultures. While he enjoys spending time in the sunshine, skiing down mountains is one of his greatest thrills. He also enjoys surfing along the Cornwall coast and as the lead target man he thrives on rattling the back of the net for his local football team.

Michelle is a highly skilled showroom manager with over 22 years of industry experience, including 6 years in a leadership role. She has a proven track record in managing high-end showrooms, with expertise in quoting, ordering, and arranging the delivery of goods. Her experience extends to enhancing ongoing client and supplier relationships, resolving non-conformances and complaints, and negotiating effective
resolutions that foster long-term partnerships.

In addition to her showroom management expertise, Michelle excels in account management, bringing both operational and strategic skills to her role. She is known for her professionalism, work ethic, and ability to navigate complex customer service situations while ensuring that client needs are met with care and efficiency.

On a personal level, Michelle is a dedicated, hardworking, and friendly individual who is equally comfortable working independently or as part of a team. Her well-presented, well-spoken nature, combined with her enthusiasm for her work, makes her an asset to IPJ London. With a focus on delivering exceptional results and maintaining strong relationships, Michelle is committed to driving success in all aspects of her work.

Outside of work, Michelle enjoys a well-balanced life, with her primary focus on her family. She takes great pride in watching her eldest child mature into a young woman with an exciting career path ahead. As any parent knows, it’s a balancing act—and Michelle embraces the “helicopter parenting” lifestyle, traveling miles to support her youngest, who is training to become the next potential hockey star. Her love for her family and commitment to their success and well-being remain at the heart of everything she does.